Terms of Supply

1. Quotations & Purchase Orders

All quotations provided via WhatsApp, email, or formal proforma invoice are valid for 15 calendar days from the date of issue, unless otherwise specified. A legally binding supply agreement comes into effect upon receipt of an authorized official Purchase Order (PO), formal email confirmation, or advance payment from the buyer.

2. Pricing, Taxes & GST Compliance

Our wholesale price quotes are structured for institutional volume supply:

• Unless explicitly indicated as "GST Inclusive", prices quoted are exclusive of applicable Goods & Services Tax (GST) under prevailing Indian tariff schedules (HSN codes).
• Buyers must furnish an active GSTIN to claim eligible Input Tax Credit (ITC). All invoices are uploaded to the GST portal with corresponding E-Way bills.
• Prices for raw materials (such as virgin kraft paper pulp or imported BOPP adhesive polymers) are subject to periodic market revisions, which will be communicated prior to order confirmation.

3. Custom Manufacturing & Branding Approvals

For custom-printed packaging tape, bespoke corrugated boxes, or branded corporate stationery, printing cylinder development and production begin only after written digital approval of the artwork and technical specification sheet. Because customized products are tailored to your entity's branding, custom batches cannot be cancelled or refunded once production has commenced.

4. Delivery, Freight & Dispatch Timelines

We maintain extensive stock for all 11 core categories to ensure rapid dispatch:

• Standard Catalog SKUs: Dispatched from our central distribution hubs within 24 to 48 business hours upon order confirmation.
• Custom / Large Bulk Production: Manufactured and dispatched within 5 to 10 working days, depending on batch volume.
• Transit & Delivery: Transit is handled via reputed surface transport logistics. Destination unloading and internal warehouse placement are the responsibility of the consignee unless special on-site labor has been contracted.

5. Inspection, Discrepancies & Quality Warranty

Consignments must be inspected upon physical arrival. Any damage incurred during transit, carton count shortages, or manufacturing discrepancies must be notified to Alphabet Corporation within 7 business days of delivery with photographic evidence. Verified defective items or dispatch errors will be replaced promptly or credited against future invoices.

6. Payment Terms & Rate Contracts (ARC)

Unless specific credit terms (e.g., Net 15 / Net 30 days) have been formally approved under an executed Annual Rate Contract (ARC), standard orders require 100% advance payment prior to dispatch. Payments must be routed through official banking channels (RTGS / NEFT / IMPS) to the designated corporate bank account of Alphabet Corporation.

7. Governing Law & Jurisdiction

All commercial transactions, supply agreements, and dispute resolutions are governed in accordance with the laws of India. The courts of Kanpur, Uttar Pradesh shall have exclusive jurisdiction over any disputes arising out of or related to our supply agreements.

Wholesale Procurement Desk

To initiate an Annual Rate Contract (ARC) or request an official proforma invoice, contact our corporate sales desk: